Returns & Refunds Policy – Vega Stationers
At Vega Stationers, customer satisfaction is our top priority. We want you to love your purchase — but if something isn’t right, our Returns and Refunds Policy is designed to make the process as smooth as possible.
Eligibility for Returns:
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You may return unused and undamaged items within 7 days of receiving your order.
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All items must be returned in their original packaging, with tags and labels intact.
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Opened or used items cannot be returned.
Return Process:
To initiate a return, please contact us at orders@vegastationers.com with:
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Your order number
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Details of the item(s) you wish to return
We will respond with return instructions.
📌 Please note: Return shipping costs are the customer’s responsibility and are non-refundable.
Refund Process:
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Once we receive and inspect the returned item(s), we will process your refund within 7–10 business days.
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Refunds will be made to the original payment method.
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If you paid via Cash on Delivery, we will contact you to arrange the refund.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, notify us within 7 days of delivery.
We’ll arrange a return at no cost to you and offer either a replacement or a full refund, based on your preference.
Thank you for shopping with Vega Stationers.
We appreciate your trust and look forward to serving you again.
For more details, visit: https://vegastationers.com
